It is a strict policy of this office that all maintenance requests are presented in writing before they can be acted upon.
Only URGENT REPAIRS will be accepted verbally, but must be confirmed in writing as soon as possible.
Under the Residential Tenancies Act 1997, urgent repairs in a rental property are:
In the event of an emergency, please contact one of our trades people listed below:
Trade Contact Number Contact
Plumber 0401 135 375 Waterworks – Michael
Plumber 0417 599 334 Spicer Plumbing – Darren
Electrician 0418 379 316 Ark Electrics Pty Ltd – Andy
Locksmith 03 9739 5555 Statewide Locksmiths
Locksmith 0407 744 537 Frontline Locksmiths
Flooding 0478 019 109 Radius Carpet Cleaning – Chase
State Emergency Service – Contact 132 500
Fire & life threatening emergencies – Contact 000
If you have no water or a power outage, it is always important to check with the service provider/ distributor to see if they can help first.
Please Note: If a tradesman is called out for a repair that is deemed non-urgent, the Tenant/s will be responsible for payment of the invoice.